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We are seeking a Lead Audio/Video/Digital Installation Specialist who will be responsible for overseeing and executing installation efforts for all client projects. As a Lead, you will be expected to maintain open lines of communication with clients and other team members and also coach other members of the Installation team.


  • Install and terminate speakers, TVs, video wall displays, and digital media players.
  • Conduct thorough testing, communicate with clients, and complete installations.
  • Assist in maintaining warehouse organization and handling shipment receiving duties as required.
  • Provide clients with guidance and support on the best practices of operating the systems we installed.
  • Stay up-to-date with the latest on industry products.
  • Demonstrate flexibility by working off-hours on client projects.
  • Collect and organize site data for the project management team’s use.
  • Provide valuable hardware recommendations.


  • Previous experience in audio, video, or digital installation work
  • Strong technical aptitude and a passion for learning and mastering new technologies.
  • Exceptional attention to detail to ensure precise and flawless installations.
  • Flexibility with working off hours and some overnight travel.
  • Excellent communication and interpersonal skills to effectively train clients and collaborate with team members.
  • Ability to adapt to a dynamic work environment and work effectively in a team setting.
  • A commitment to punctuality and meeting project deadlines.
  • Physical ability to handle the demands of installation work, including lifting and moving equipment.

REF: JOB-27985

Caitlyn Esterline

Technical Recruiter

    • Location: Grand Rapids
    • Date posted:
    • Pay:$- $ per hour