OtterBase
Position: Clerk
Location: Remote
Available Shifts: 2nd Shift (2pm-10:30pm)
Responsibilities:
• Responsible to receive Inbound and Place outbound calls
• Customer Service Exception (via email) Communication Data Entry
• Track and Trace Perform standard transportation management procedures
• Low Visibility Problem Resolution
Must have:
• High school diploma/equivalent is required
• Intermediate level skills with MS Excel
• Intermediate level skills with MS Word such as including styles, mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar
• Previous experience in customer service or a call center environment preferred
• Ability to prioritize, organize and accomplish work
• Candidate must possess strong verbal and written communication skills internally as well as externally
REF: JOB-27793