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OtterBase
REQUIREMENTS:
- Hands-on problem-solving encompassing mechanical, electrical, hydraulic, and pneumatic equipment.
- Preference will be given to candidates with experience in the tube processing industry, steel industry, and production line repair and maintenance.
- Demonstrated proficiency in analyzing blueprints, schematics, manuals, and machine specifications, enabling the identification of optimal installation procedures and equipment functionality.
- Associates degree with a focus on Electrical, Mechanical, or Trade
- 50%+ Domestic Travel and 10% possible International Travel.
RESPONSIBILITIES:
- Service engineers will primarily perform and oversee off-site installations, startup and training, standard preventative maintenance, and routine or emergency repairs on industrial strip processing equipment/machines for the automotive and steel tubing markets in accordance with manufacturer’s specifications.
- The service engineer should be capable of troubleshooting (both onsite and offsite), repairing, and instructing others to repair machinery effectively and efficiently. This includes addressing a broad scope of system issues, such as electrical, PLC, HMI, Contactor, Relays, Drives, and other electrical components related to our machinery, as well as mechanical, hydraulic, and pneumatic functions of our machines and their associated components (requiring basic hand tool use, welding, cutting, and general rebuilding and building of machine experience).
- The service engineer will need to communicate effectively and professionally in the field with our customers regarding general repairs, training, troubleshooting, and consult with our engineers to resolve unusual problems in system operations and overall maintenance of our machinery.
- They may need to supervise, direct, and inform others in the field regarding testing, tuning, and adjustment of our machinery to achieve optimum operating performance.
- The service engineer may advise management regarding customer satisfaction, product performance, and suggestions for product improvements, acting as our eyes and ears in the field.
REF: JOB-27025