OtterBase
Job Description: IT Logistics Specialist
Position Overview:
We are seeking a detail-oriented individual who thrives in both team environments and independent work settings. Under the guidance of the IT Manager, this role will be responsible for managing the logistics of IT hardware, software, and licensing, including purchasing, tracking, securing, and reporting. Strong organizational and communication skills are essential for maintaining vendor relationships and delivering high-quality customer service while efficiently handling daily tasks.
Key Responsibilities:
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Purchasing:
- Source vendors and procure desktop and enterprise hardware and software.
- Maintain vendor relationships and process related invoices.
- Record the receipt and assignment of IT-related hardware and software.
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Inventory Control:
- Track and secure inventory, ensuring stock levels are maintained.
- Keep accurate inventory logs and reconcile physical inventory with the enterprise accounting system.
- Manage records of software keys and their associated hardware/users.
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Software Licensing:
- Monitor and manage software license renewals.
- Maintain detailed records of software keys and their corresponding hardware/users.
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Documentation:
- Report on purchasing expenses and cost allocations.
- Assist in the creation and maintenance of process documentation and forms.
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Other Duties:
- Perform additional tasks as required to support the IT department.
Additional Expectations:
- Availability for off-hours support during emergencies, peak periods, or when activities require attention outside of normal business hours.
- Ability to create, communicate, monitor, and report on policies and procedures relevant to the role.
Work Environment:
This role involves working in a combination of office settings, storage areas, and data centers, including offsite facilities.
Qualifications:
- At least 2 years of logistics experience.
- Basic knowledge of computer hardware and software, with IT experience preferred.
- High School Diploma required; an Associate’s degree is preferred.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Ability to regularly lift and move packages weighing 50 pounds or more.
- Strong multitasking abilities with a keen eye for detail and the capability to work independently.
- Excellent verbal and written communication skills.
REF: JOB-28128