Site Operations Analyst

Responsibilities/skills:

• Manage processes and projects, not people management
  
  
• Utilize MS Excel – up to 50% of the day comparing data
  
  
• Working with multiple databases
  
  
• PowerPoint presentations to customers to provide monthly metrics – added printers, software/badging issues, technical related issues
  
  
• Manage 5,000 printers and looking to add an additional 1,000 printers; will eventually manage 6,000 printers
  
  
• Order software and hardware supplies
  
  
• Limited travel to manage installs as needed, up to an hour drive
  
  
• Update firmware on printers and configuration files

Qualifications:

• Entry level background in IT and/ or printers
  
  
• Advanced MS Excel skills – formulas, Vlookups
  
  
• Project coordination/management experience
  
  
• Strong customer service and communication skills
  
  
• Polished professional – business casual onsite during work

REF: JOB-27347