Direct Placement Archives - OtterBase

Land the Job Find the Person

Business Intelligence Manager
Primary Responsibilities

Leading the Team
- Provide mentorship, coaching, and leadership to a group of BI Developers.
- Allocate and prioritize work, managing incoming requests, system enhancements, and bug resolutions.
Maintaining Infrastructure Health
- Manage ongoing maintenance of SQL Server systems, including backups, indexing strategies, query optimization, and software updates.
- Continuously monitor system performance and quickly address any issues to minimize disruptions.
Building and Supporting BI Solutions
- Oversee the creation, implementation, and support of BI reports, dashboards, and analytical tools
- Ensure the timely delivery of high-quality data visualizations and analytics that meet business needs.
- Lead database development and optimization efforts to ensure speed, reliability, and accuracy.
Shaping BI Strategy and Governance
- Establish and promote data governance practices to ensure consistent, secure, and high-quality information across the organization.
- Develop a roadmap for BI initiatives that aligns with business goals and emerging technologies.
Qualifications and Experience
- Bachelor’s degree in Computer Science, Information Systems, or a related field—or equivalent professional experience.
- 8+ years of hands-on experience delivering BI solutions using Microsoft SQL Server, SSRS, Power BI, and related technologies.
- Minimum of 2+ years leading or managing technical teams.
- Experience designing ETL processes with SSIS; knowledge of Microsoft Fabric is an advantage.
- Expertise in Power BI development, including complex data modeling and interactive dashboard creation.
- Deep technical knowledge of SQL Server, including database design, tuning, and maintenance.
April 29, 2025
Engineering Capital Projects Director
Job Summary:
We are seeking an experienced Engineering Capital Programs Director to lead and oversee capital programs and projects across the organization. This role will work closely with Engineering Centers of Excellence and Services teams to develop, plan, prioritize, and execute projects that align with strategic objectives. The ideal candidate is a strong leader with a track record of delivering complex projects, driving collaboration, and promoting organizational excellence.

Key Responsibilities:
- Strategic Collaboration: Partner with leadership to align engineering strategies with the company’s vision and goals.
- Project Management: Oversee major capital projects, ensuring alignment with objectives, quality standards, budgets, and timelines.
- Performance Monitoring: Track and analyze key performance indicators (KPIs) to measure project success.
- Systems and Processes: Maintain and continuously improve systems for managing capital projects efficiently.
- Effective Communication: Facilitate collaboration between engineering and non-engineering departments.
- Stakeholder Engagement: Maintain open lines of communication with stakeholders regarding project progress and challenges.
- Insightful Recommendations: Deliver actionable insights to improve products, services, and processes.
- Strategic Communications: Support and contribute to the company’s strategic communications initiatives.
- Data Analysis: Provide data-driven insights to guide project planning and decision-making.
- Project Planning: Collaborate with leadership to review, refine, and finalize project plans.
- Change and Risk Management: Identify potential risks and manage change mitigation efforts proactively.
- Progress Reporting: Regularly report project updates, challenges, and successes to leadership.
- Governance Guidance: Develop governance frameworks while maintaining flexibility in execution.
- Goal Setting: Establish and communicate departmental goals aligned with company strategy.
Core Skills and Qualifications:
- Bachelor’s degree in Engineering, Business, or a related field.
- Proven experience leading the development and execution of strategic plans for large engineering departments or organizations.
- Successful track record of managing and completing large, complex engineering projects from concept through production.
- Knowledge of business and management principles including planning, resource allocation, cost analysis, budgeting, and leadership.
- Previous management experience with strong leadership abilities.
- Experience presenting information effectively to stakeholders at all levels.
- Willingness and ability to travel up to 25% both domestically and internationally.
April 28, 2025
Senior Customer Service Specialist
Senior Customer Service Specialist

Position Summary

As the Senior Customer Service Specialist, you will provide outstanding customer service. You will be responsible for complex and escalated inquiries, resolve issues, and provide support with professionalism and empathy.

Key Responsibilities:
- Deliver exceptional customer experiences by proactively addressing inquiries and resolving issues.
- Handle a high volume of complex inquiries related to works registration, payments, and account maintenance.
- Escalate complex issues to subject matter experts or leadership as needed.
- Work closely with various teams to find effective solutions to customer issues and identify opportunities for process improvement.
- Accurately document all customer interactions in our CRM system.
- Meet productivity standards, striving for continuous improvement.
Qualifications:
- College degree preferred
- 2+ years’ experience in call center or customer service
- 2+ years’ experience in music publishing or performing rights organizations.
- Strong communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Skilled in MS Office Suite
- Proficiency in CRM tools preferred
April 28, 2025
Engineering Program Manager
Overview:
We are seeking a dynamic Engineering Program Manager to drive high-impact programs that fuel innovation and growth. In this role, you will lead cross-functional teams, align projects with strategic objectives, and manage all phases from concept through completion—on time and within budget. If you excel at bringing structure to complexity, fostering collaboration, and delivering real-world results, we want to hear from you!

Key Responsibilities:
- Lead cross-functional teams across engineering, manufacturing, and business units to successfully deliver programs.
- Develop, manage, and execute detailed project plans, ensuring alignment with strategic goals and objectives.
- Oversee program budgets, schedules, resources, risk management plans, and quality standards.
- Manage vendor and contractor partnerships to support project execution.
- Serve as the primary point of contact for project stakeholders at all organizational levels, ensuring consistent communication and reporting.
- Utilize project management software to track milestones, timelines, and deliverables.
- Apply lean manufacturing principles, supply chain management, and quality control practices to optimize program execution.
- Identify, analyze, and resolve complex technical and operational issues swiftly and effectively.
- Ensure compliance with relevant industry standards, regulations, and best practices
- Support construction management efforts within active manufacturing environments.
- Inspire, motivate, and lead teams through effective leadership, negotiation, and conflict resolution.
Qualifications:
- Bachelor’s degree in Engineering, Business Administration, or related field.
- Proven success in lifecycle program management within an engineering or manufacturing environment.
- Strong understanding of engineering principles, manufacturing processes, and product development.
- Proficiency with project management software and tools
- Leadership skills with experience managing cross-functional teams.
- Experience with lean manufacturing, supply chain management, and quality control.
April 28, 2025
AI Solutions Architect
AI Solutions Architect Job Description

This role is fully remote. As an AI Solutions Architect, you will lead the design and implementation of AI-driven solutions that enhance products, optimize operations, and enable data-driven decision-making. Collaborating with product managers, architects, and development teams, you will translate business needs into scalable, compliant AI architectures aligned with enterprise goals.

Key Responsibilities

AI Strategy & Business Alignment
- Partner with Product and Operations teams to identify AI opportunities and align AI initiatives with business objectives.
- Establish AI governance frameworks ensuring compliance with regulations (e.g., HIPAA, SOC 2) and promote ethical AI practices.
- Develop and maintain the AI strategy and roadmap.
AI/ML Solution Architecture & Implementation
- Design AI/ML solutions for predictive analytics, NLP, and automation, integrating them with existing data pipelines and applications.
- Develop AI Agents and GenAI solutions using tools like Langchain, Hugging Face, and Python libraries, focusing on reducing hallucinations.
- Ensure AI models are scalable, maintainable, and monitored for performance.
Cloud & Data Architecture
- Utilize Google Cloud Platform services such as Vertex AI, BigQuery ML, and Dataflow to build scalable AI workflows.
- Collaborate with data engineering to optimize data pipelines and feature engineering for improved model performance.
Leadership & Enablement
- Translate AI concepts into business value for stakeholders and foster AI literacy across teams.
- Work with security teams to ensure AI solutions comply with data privacy and regulatory standards.
- Lead and support cross-functional agile teams in AI adoption and innovation.
Skills & Qualifications
- Bachelor’s or Master’s degree in Computer Science, AI/ML, Data Science, or related field.
- Strong experience with AI/ML frameworks (TensorFlow, PyTorch), GenAI tools (Langchain, Hugging Face), and Python programming.
- Hands-on expertise with Google Cloud AI services (Vertex AI, BigQuery, Dataflow); familiarity with Azure AI is a plus.
- Knowledge of data security, privacy laws (HIPAA, SOC 2), and ethical AI principles.
- Excellent communication and leadership skills with the ability to align AI initiatives to business goals.
- Experience working in agile, cross-functional teams.
Preferred Qualifications
- Healthcare industry experience and understanding of relevant compliance requirements.
- Relevant cloud and AI certifications (e.g., GCP Professional Data Engineer).
April 28, 2025
Industrial Electrician

Job Summary:
We are seeking a skilled and detail-oriented Industrial Electrician to support, maintain, and improve the electrical systems and controls of our automated packaging equipment. This role involves troubleshooting electrical issues, installing new components, performing preventive maintenance, and ensuring maximum equipment uptime in a high-speed production environment.

Key Responsibilities:
• Install, maintain, and repair electrical systems on automated packaging machines, conveyors, labeling machines, and robotic arms.
• Troubleshoot and diagnose electrical faults in PLC-controlled systems, motor controls, sensors, relays, and drives (VFDs/servos).
• Read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Perform preventative maintenance to minimize downtime and ensure safe operation of equipment.
• Collaborate with maintenance technicians and production teams to resolve electrical issues efficiently.
• Program or modify PLCs (Allen-Bradley, Siemens, etc.) as needed to support equipment changes or upgrades.
• Maintain accurate maintenance records and documentation for electrical repairs and installations.
• Adhere to all safety protocols, lockout/tagout procedures, and OSHA regulations.
• Assist in the training of maintenance personnel in electrical troubleshooting and repair techniques.

Qualifications:
• High school diploma or GED; technical certification or associate degree in electrical technology preferred.
• 3+ years of experience as an industrial electrician in a manufacturing or packaging environment.
• Strong knowledge of industrial electrical systems including 480V 3-phase, control panels, and automation systems.
• Experience with PLCs, HMIs, VFDs, sensors, and safety circuits.
• Ability to use electrical testing tools such as multimeters, megohmmeters, and oscilloscopes.

April 24, 2025
Industrial Electrician

Night Shift Industrial Electrician Openings with 2 Dollar Shift Premium.

Job Summary:
We are seeking a skilled and detail-oriented Industrial Electrician to support, maintain, and improve the electrical systems and controls of our automated packaging equipment. This role involves troubleshooting electrical issues, installing new components, performing preventive maintenance, and ensuring maximum equipment uptime in a high-speed production environment.

Key Responsibilities:
• Install, maintain, and repair electrical systems on automated packaging machines, conveyors, labeling machines, and robotic arms.
• Troubleshoot and diagnose electrical faults in PLC-controlled systems, motor controls, sensors, relays, and drives (VFDs/servos).
• Read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Perform preventative maintenance to minimize downtime and ensure safe operation of equipment.
• Collaborate with maintenance technicians and production teams to resolve electrical issues efficiently.
• Program or modify PLCs (Allen-Bradley, Siemens, etc.) as needed to support equipment changes or upgrades.
• Maintain accurate maintenance records and documentation for electrical repairs and installations.
• Adhere to all safety protocols, lockout/tagout procedures, and OSHA regulations.
• Assist in the training of maintenance personnel in electrical troubleshooting and repair techniques.

Qualifications:
• High school diploma or GED; technical certification or associate degree in electrical technology preferred.
• 3+ years of experience as an industrial electrician in a manufacturing or packaging environment.
• Strong knowledge of industrial electrical systems including 480V 3-phase, control panels, and automation systems.
• Experience with PLCs, HMIs, VFDs, sensors, and safety circuits.
• Ability to use electrical testing tools such as multimeters, megohmmeters, and oscilloscopes.

April 23, 2025
Receptionist
Job Summary:
The receptionist is responsible for greeting visitors, answering phone calls, and providing general administrative support. They serve as the first point of contact for clients and guests and ensure smooth operations in the office.

Key Responsibilities:
- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls, direct them to the appropriate person, or take messages
- Schedule appointments and manage calendars
- Enter information and client information into the system
- Perform other administrative tasks as required
Skills and Qualifications:
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficient in basic office software (e.g., Microsoft Office, email)
- Ability to multitask and handle a fast-paced environment
- Previous experience in a receptionist or customer service role is a plus
April 22, 2025
Amazon Account Manager
Seeking an experienced, results-driven Amazon Account Manager to lead strategy and operations for Amazon Seller Central. The role focuses on optimizing sales, ads, listings, and brand presence through FBA/FBM, PPC, A+ content, and analytics.

Key Responsibilities:
- Manage Amazon FBA/FBM operations and logistics
- Develop A+ Content and brand storefronts
- Create and optimize Sponsored Ads (SP, SB, SD)
- Enhance listings via SEO and keyword research
- Monitor KPIs and adjust strategies
- Handle customer inquiries and ensure policy compliance
- Perform market and competitor analysis
Requirements:
- Bachelor’s degree (preferred)
- 2+ years managing Amazon Seller Central accounts
- Strong analytical and problem-solving skills
- Proficiency with Amazon tools; experience with software like Helium10 or Jungle Scout is a plus
- Excellent organizational and communication skills
April 21, 2025
Cyber Security Engineer
A Cyber Security Engineer is needed to lead the implementation and management of security tools, oversee incident response, and support compliance and audit activities. This position is responsible for developing and maintaining security programs, conducting security awareness initiatives, and advising teams on integrating security requirements into all projects and operations.

Key Responsibilities:
- Configure and install security infrastructure (firewalls, VPNs, IDS/IPS, anti-malware, web/mail filtering)
- Investigate and respond to security incidents, including forensic analysis
- Perform vulnerability testing, risk analysis, and implement security controls
- Develop and maintain security policies, standards, and guidelines
- Advise on technology risks and regulatory changes
- Mentor junior engineers and oversee security awareness programs
Qualifications:
- Bachelor’s degree in computer science or related field, or equivalent experience
- Progressive IT or information security experience
- OKTA experience preferred
- Security certifications (e.g., GIAC, CISSP, CISM, CEH, CISA, Security+) preferred
- Strong knowledge of networking, OSI layers 1-4, and next-generation firewalls
- Excellent communication, leadership, and project management skills
- Ability to travel as needed
April 18, 2025
Business Intelligence Developer
This Individual is primarily responsible for working in conjunction with the Business Intelligence (BI) Team and Business Users to prioritize, design, develop and maintain BI-related programming processes and databases including extract, transform and load (ETL)integration tools, reporting tools and data analysis tools. Handles full range of technical complexity in data warehouse and BI systems including analysis, design, build, test and coordination with production deployments.

The ideal candidate will possess:
- Experience having worked in a manufacturing environment is preferred.
- Ability to write and understand SQL, T-SQL, PL/SQL code in Oracle, Microsoft SQL Server or other related database platforms, i.e. Snowflake, Azure.
- Proficient in the use of Excel for data analysis and reconciliation to other report data.
- Experience and understanding of utilizing cloud services, e.g. Software as a Service, Amazon Web Services, Microsoft Azure Services.
April 17, 2025
Electrician

Job Summary:
We are seeking a skilled and detail-oriented Industrial Electrician to support, maintain, and improve the electrical systems and controls of our automated packaging equipment. This role involves troubleshooting electrical issues, installing new components, performing preventive maintenance, and ensuring maximum equipment uptime in a high-speed production environment.

Key Responsibilities:
• Install, maintain, and repair electrical systems on automated packaging machines, conveyors, labeling machines, and robotic arms.
• Troubleshoot and diagnose electrical faults in PLC-controlled systems, motor controls, sensors, relays, and drives (VFDs/servos).
• Read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Perform preventative maintenance to minimize downtime and ensure safe operation of equipment.
• Collaborate with maintenance technicians and production teams to resolve electrical issues efficiently.
• Program or modify PLCs (Allen-Bradley, Siemens, etc.) as needed to support equipment changes or upgrades.
• Maintain accurate maintenance records and documentation for electrical repairs and installations.
• Adhere to all safety protocols, lockout/tagout procedures, and OSHA regulations.
• Assist in the training of maintenance personnel in electrical troubleshooting and repair techniques.

Qualifications:
• High school diploma or GED; technical certification or associate degree in electrical technology preferred.
• 3+ years of experience as an industrial electrician in a manufacturing or packaging environment.
• Strong knowledge of industrial electrical systems including 480V 3-phase, control panels, and automation systems.
• Experience with PLCs, HMIs, VFDs, sensors, and safety circuits.
• Ability to use electrical testing tools such as multimeters, megohmmeters, and oscilloscopes.

.

April 15, 2025
HRIS Analyst
Job Title: HRIS Analyst

Responsibilities:
- Manage employee inquiries related to the HRIS, including supporting helpdesk requests for Time & Attendance, Payroll, Programming, and other HRIS functions.
- Onboard new users and integrate acquired businesses into the HRIS system.
- Ensure HR compliance and policies are consistently updated within the HRIS.
- Address daily queries and manage tactical and programming projects related to HRIS.
- Coordinate workflows with third-party administrators.
- Configure and set up HRIS modules as needed.
- Launch and monitor HRIS processes.
- Experience with Single Sign-On (SSO) integration and support.
Requirements:
- 3-5+ years of experience in configuring and managing an HRIS system.
- Bachelor’s degree preferred, but not required.
- Strong technical skills and the ability to troubleshoot and resolve system-related issues independently.
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple tasks effectively.
April 15, 2025
Quality Engineer
Job Title: Quality Engineer

Shift & Schedule: 8:00 AM – 5:00 PM, Monday – Friday
Location: Romulus, MI

Must be able to pass drug/background.

Company Overview:
We are a world-leading Tier One and Tier Two automotive supplier known for delivering high-quality products and services. Our expertise spans traditional gasoline and diesel engines, as well as innovative technologies in electric vehicles (EV) and hydrogen fuel cells. We are committed to advancing diverse propulsion technologies to meet the changing needs of our customers, ensuring exceptional performance, and exceeding expectations.

Job Summary:
The Quality Engineer plays a crucial role in improving business processes and optimizing product efficiency. This position involves ensuring compliance with quality standards, conducting thorough testing, and implementing corrective actions to drive product reliability and excellence. The ideal candidate will have strong troubleshooting skills, capable of identifying issues and implementing effective solutions.

Main Responsibilities:
- Work closely with the Quality & Engineering Manager to establish, implement, and maintain the quality management system.
- Partner with the Director of HR and Supply Chain Manager to develop and enforce quality procedures and policies.
- Perform root cause analysis (RCA) to identify problems and implement corrective actions to improve processes.
- Support continuous improvement initiatives through methodologies like 5S, Kaizen, and lean techniques to enhance the quality system.
- Assist the Supply Chain Manager and Production Supervisor in training operators to improve quality and safety awareness.
- Work with the Director of HR to educate office staff on quality and safety procedures.
- Liaise with HR, Administration, engineering, supply chain, sales, and production teams to ensure new products meet approved customer specifications.
- Provide ongoing support to the Supply Chain Manager and Production Supervisor to ensure compliance with quality and safety requirements.
- Conduct audits, close out findings, prepare audit reports, and determine corrective and preventive actions.
- Perform quality and safety audits and inspections twice a week to identify areas for process improvement and ensure adherence to standards.
- Serve as the primary contact for customers on quality-related matters.
- Address customer complaints, analyze product failures, and communicate corrective and preventive actions, including conducting customer site visits.
- Plan, organize, and manage receiving/outgoing quality and safety functions.
- Manage supplier performance and conduct supplier audits.
- Prepare Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) reports.
- Create quality reports for customers, such as 8D reports.
- Lead and manage IATF/TS certification, including managing, maintaining, and auditing the Quality Management System (QMS).
- Undertake additional duties and special projects as assigned by management.
Education/Experience:
- Bachelor’s degree in engineering or a related field.
- Experience in automotive manufacturing, specifically cylinder liner operations, is a plus.
- International client experience is highly desirable.
- Experience with PCU components and metallic materials is preferred.
- Excellent communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Proven ability to maintain a documented system of quality policies and procedures.
Skills/Qualifications/Competencies:
- Strong verbal and written communication skills.
- Positive attitude toward problem-solving.
- Proficiency in MS Office Suite and internet navigation.
- Strong organizational and planning abilities.
- Attention to detail.
- Team-oriented with a focus on reliability and accuracy.
- Ability to be flexible and work professionally under pressure.
- Excellent reporting and presentation skills.
Benefits:
- Health, dental, and vision insurance
- 401(k)
- Short-term and long-term disability insurance
- Life insurance
- Tuition reimbursement
- Paid time off (PTO)
April 14, 2025
Maintenance Mechanic II/III
Responsibilities:
- Proficient with hand tools and power tools.
- Solid mechanical aptitude and ability to troubleshoot moderately complex issues.
- Understanding of pneumatics, hydraulics, and the use of temperature and pressure gauges.
- Ability to read and follow basic blueprints, manuals, and mechanical/electrical schematics.
- Experience operating test equipment and/or software.
- Working knowledge of automated controls.
Qualifications:
- Level 2- Minimum of 3 years performing preventive maintenance, diagnostics, and repair, or comparable experience with trade school or relevant training.
- Level 3- Minimum of 5 years performing preventive maintenance, diagnostics, and repair, or comparable experience with trade school or advanced training
- Proficient in diagnosing issues, maintaining safety standards, and ensuring the efficient operation of machinery.
- Advanced mechanical aptitude to diagnose and repair complex issues, including in-depth knowledge of machines and tools.
- Experience operating advanced test equipment and/or software.
April 11, 2025